| The Live Chat Menu contains four areas: | |
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Settings
The Settings section is divided into General, Messages, Tags, and Embed.
Messages
The Messages section let's you customize messages for:- Welcome Chat Message - Displays when a site visitor has initiated a Live Chat
- Popup Teaser Message - Pops up after a set amount of time to attract site visitors
- Offline Chat Message - Displays when a site visitor initiates a chat during off-hours
- Away Thank You Message - Displays when a site visitor initiates a chat when no agents are available
